Our esteemed client, a prominent leader in the banking sector, is currently seeking a reliable and skilled customer service executive.
It's important to note that this a six month contract with a high likelihood of being extended or being made permanent.
What you can expect:
- Managing inbound and outbound calls.
- Ensuring system records are maintained and updated following every customer interaction.
- General loan administration requirements such as issuing mortgage statements, redemption statements and ad hoc manual lettering as required.
- Work within agreed metrics, for all operational and customer requirements, including meeting agreed targets and service level agreement.
What you need to apply:
- Previous contact centre experience and/or financial services background.
- Excellent communication skills in English, both verbal and written.
- Good attention to detail, accuracy, and ability to multitask.
- Target driven individual with the ability to manage your own workload.
If you would like to be considered for this position, please click the apply button below. Alternatively, if you would like to learn more about this role before applying please reach out on the below details for a confidential discussion;
matthew.o'donnell@oliverjames.com | +353 1 485 4495
