Our client has gone live with their new system Oracle Cloud to improve the way they report. This will person will join the business to help with the following:
- Oracle Experience essential
- Build new reports, whilst also working on improving existing reporting standards.
- Experience with Accounts Payable & Receivables.
- Dealing with Support Tickets created by end users.
- Identifying specific financial information.
- Strong understanding of Financial data.
- Partnering with users across the business.
Provide day to day operational and technical support to users of finance systems, to ensure high quality and effective finance systems across the organisation.
Respond to enquiries from system users, resolving any issues in accordance with agreed timescales.
Work with the users of finance systems to understand current and future business and technical requirements to support delivery of the Finance Operating Plan.
Support the development and use of finance systems to improve financial reporting and deliver an efficient and effective service to internal and external customers.
Support system upgrade processes ensuring that the client realises benefits from changes in technology.
Support the development and delivery of finance systems training to users across all sites.
Provide project management, input and guidance to finance improvement projects to ensure the best solution is implemented.
Support the re-design of business processes as required, ensuring processes and controls are fully documented.
Ensure data integrity across the finance systems at all times including robust change control and appropriate segregation of duties.
Maintain effective relationships between Finance, IT and external support providers.
High quality financial systems are in place to support financial reporting, robust financial control environment, decision making and efficient underlying processes.
Leading practice financial systems and processes underpinned by a continuous improvement methodology.
Exceptional support for finance systems users with training, technical support, and, timely and effective issues resolution ensuring high levels of customer engagement and satisfaction.
Effective safeguarding of financial data, with appropriate segregation of duties and accurate process documentation.
System upgrades and enhancements are delivered on a timely basis to a high standard to meet business requirements.
Performance against agreed standards is measured accurately and issues resolved as appropriate.
Strong relationships with suppliers and stakeholders
Proven experience of the use of financial systems at a day-to day level, ideally in Oracle Financials.
Experience in improving and maintaining financial data and ensuring data integrity.
Experience in financial accounting, reporting or processing and able to demonstrate a good understanding of the outputs from financial systems to meet accounting requirements.
Good attention to detail with ability to prioritise and manage a varied workload to meet agreed deadlines.
Proven customer service experience.
Proven experience of operational and project management.
Experience of working effectively in a complex and dynamic environment, including meeting deadlines.
Excellent oral and written communications.
Excellent knowledge of Microsoft Office
Experience of managing the development of a finance system.
Knowledge of process analysis techniques.
Experience of managing Oracle databases.
Strong technical knowledge of database management.
Experience of the provision of finance systems training.
Experience of using Microsoft project.