The role
We are looking for a medior incident officer with business analyze and testing experience to join the IT Digital Solutions (DS) team under payroll of one of our clients. The candidate will join an existing team to reinforce the delivery capacity for the corrective and evolutive maintenance of the existing applications with possible evolution towards business analysis and testing.
Objective of the job
Main objectives:
- Analyze bugs and issues related to running applications and provide an effective resolution
- Provide analyze support
- Provide testing support
Additional objectives:
- Actively participate in discussions to facilitate bugs and issues resolution
- Participate in all dedicated team meetings and group activities
Required Knowledge and Experience
Personal Skills (soft skills - intangible qualities or traits that enhance our interactions)
Mandatory
- Quick learner and autonomous
- Team player, able to work in cross divisional environment
- Good communication and presentation skills
- Well organized, with priority management
- Analytical and problem-solving skills
Business experience required (work experience)
Mandatory
- Process analysis within a large and/or small organization: mid-level (3 y - 5 y)
Preferable
- Bonus - knowledge of training industry
Technical experience required (hard skills related to physical or digital tools)
Mandatory
- Good knowledge of Microsoft office Tools: mid-level (3 y - 5 y)
- Understanding of business functions, workflows, and processes: mid-level (3 y - 5 y)
Preferable
- Experience with tools like JIRA and Confluence: mid-level (3 y - 5 y)
- Experience with Scrum and Prince II: mid-level (3 y - 5 y)
- Knowledge of BPM and UML principles: mid-level (3 y - 5 y)
Functional experience required (job experience in particular industry and in particular function)
Preferable
- Experience in the IT services industry: mid-level (3 y - 5 y)
- Modelling data/applications: mid-level (3 y - 5 y)
- Business analyst role in transformation project: mid-level (3 y - 5 y)
Language requirement
Dutch and French - all professional
Localisation
Brussels Meiser, On site 2-3 days a week the rest remote
Level of education required
Business and/or IT education
