NETSUITE IMPLEMENTATION MANAGER
RESPONSIBILITIES
- Manage end-to-end implementation projects of NetSuite solutions
- Lead / manage multiple client projects with team members of various levels clients, ensuring successful delivery within scope, budget, and time-line constraints.
- Manage staff on engagement deliverables; ensure quality control standards are met; ensure project delivery is on time and on budget
- Client Interaction: Act as a primary point of contact for clients, understanding their business requirements, and translating them into effective NetSuite configurations and solutions
- Requirements Analysis: Collaborate with clients to gather and document detailed business requirements. Analyze these requirements to design customized NetSuite solutions tailored to the client's needs.
- Configuration and Customization: Configure NetSuite modules, work-flows, and features based on client requirements. Oversee customization efforts, ensuring they align with best practices and industry standards.
- Quality Assurance: Conduct thorough testing and quality assurance of NetSuite implementations to ensure they meet the specified requirements and deliver a seamless user experience.
- Training and Support: Train consultant where needed and clients on NetSuite processes
- Documentation: Create comprehensive project documentation, including requirements specifications, solution design documents, test plans, and user manuals.
- Continuous Improvement: Stay updated with the latest NetSuite releases, features, and industry best practices. Implement continuous improvement initiatives to enhance service delivery and client satisfaction.
- Risk Management: Identify potential risks and issues during project implementation. Develop mitigation strategies and contingency plans to address these challenges proactively.
- Serve as an internal leader to help mentor and develop other team members
- Help develop implementation best practices, playbooks, and templates for current and new offerings
REQUIREMENTS:
- Bachelor's degree in Accounting, Finance, Business, Information Technology, or related field.
- CPA / Masters in Accounting is preferred and some accounting experience is preferred
- 6 to 8 years of overall work experience
- 5 to 7 years of general ERP experience NetSuite Experience
- Proven experience in managing NetSuite implementation projects from initiation to completion.
- Strong understanding of NetSuite ERP modules, configurations, and customizations.
- Experienced in managing SuiteFlow, SuiteScripts, SuiteBuilder, Suitelet, Portlet, Advanced HTML / PDF Layout, saved searches and custom reporting
- Experience implementing: Advanced Revenue Management (ARM), MultiBook, Warehouse Management Services (WMS), Bill of Materials (BOM's)
