OJ Ability - Recruitment Service for people living with disabilities
Customer Service Representative/ Officer/ Senior Officer (Top Insurance firm)
Highlight:
* Comprehensive training
* Shift duties are NOT required
* Attractive salary with excellent benefits
* Great opportunity to join a top insurance firm at an exciting period of growth
OJ Ability is a non-profit, fully licensed ๐ซ๐๐๐ซ๐ฎ๐ข๐ญ๐ฆ๐๐ง๐ญ ๐๐ ๐๐ง๐๐ฒ that ๐๐จ๐๐ฎ๐ฌ๐๐ฌ ๐ฌ๐จ๐ฅ๐๐ฅ๐ฒ ๐จ๐ง ๐ฌ๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ๐ข๐ง๐ ๐ญ๐๐ฅ๐๐ง๐ญ๐ฌ ๐ฅ๐ข๐ฏ๐ข๐ง๐ ๐ฐ๐ข๐ญ๐ก ๐ ๐๐ข๐ฌ๐๐๐ข๐ฅ๐ข๐ญ๐ฒ. We have multiple vacancies right now.
๐๐ ๐ฒ๐จ๐ฎ'๐ซ๐ ๐ฅ๐ข๐ฏ๐ข๐ง๐ ๐ฐ๐ข๐ญ๐ก ๐ ๐๐ข๐ฌ๐๐๐ข๐ฅ๐ข๐ญ๐ฒ ๐๐ง๐ ๐ฅ๐จ๐จ๐ค๐ข๐ง๐ ๐๐จ๐ซ ๐ฒ๐จ๐ฎ๐ซ ๐ง๐๐ฑ๐ญ ๐ฉ๐ซ๐จ๐๐๐ฌ๐ฌ๐ข๐จ๐ง๐๐ฅ ๐จ๐ฉ๐ฉ๐จ๐ซ๐ญ๐ฎ๐ง๐ข๐ญ๐ฒ, ๐ฉ๐ฅ๐๐๐ฌ๐ ๐ซ๐๐๐๐ก ๐จ๐ฎ๐ญ ๐ญ๐จ ๐ฎ๐ฌ ๐ง๐จ๐ฐ. We'd love to show you what we can do.
OJ Ability is exclusively committed to supporting talents living with a disability. As such, our clients invite us to present (alongside other agencies who are not focused on disability inclusion) our talents' skill sets. Our clients are committed to an equal recruitment process and will make required accommodations for each individual.
Our clients are companies in Banking, Insurance, Commercial Real Estate, Culture, Hospitality, and more. These same clients are looking for all sorts of skill-sets including Technology, Compliance, Digital, Customer Services, Finance, Operations, Hospitality, and more.
Kindly note that our team will only be able to support individuals that are living with a disability. Should you be interested in our vacancies and not be living with a disability, we would be happy to refer you to our parent company, Oliver James, who would gladly support you.
๐๐ฎ๐ซ ๐ฉ๐ซ๐จ๐ฆ๐ข๐ฌ๐ ๐ญ๐จ ๐ฒ๐จ๐ฎ, ๐จ๐ฎ๐ซ ๐๐๐ง๐๐ข๐๐๐ญ๐๐ฌ...
We focus on your skills and aspirations (not your disability). When it comes to disclosing your disability, we only inform an employer of your disability if and when they confirm an interview (based on your skills and their business need). When we disclose your disability, we educate our client on the nature of your diagnosis and the required workplace/management adjustments (if any). Basically, we make sure that no one feels your disability would be an obstacle to you adding value with your skills.
The jobs we offer are high-quality roles where all candidates are treated equally and purely based on their skills and the value they can bring to a business.
We have multiple vacancies right now, including:
- Digital Product Manager
- Diversity, Equity, and Inclusion, HR partner
- Digital Customer Support Officer
- Compliance Manager
- Facilities Officer
- Quant Analyst
- Cloud Computing
- Social Worker
Even if you don't find a role that suits you in the above, please send us your resume. That way, we can contact you as soon as we do have a suitable opportunity.
THE JOB
Customer Service Representative/ Officer/ Senior Officer (Top Insurance firm)
- Highlight:
- Comprehensive training
- Shift duties are NOT required
- Attractive salary with excellent benefits
- Great opportunity to join a top insurance firm at an exciting period of growth
Working hours- A Five-day work week
Vacancies: Distribution Contact Centre/ Customer Contact Centre
Job Responsibilities
- Handling enquiries and requests for employee benefits from customers and agencies
- Answer customer inquiries via phone or email
- Make recommendations to management for service improvements
- Ensure all accuracy and compliance of all requests to be completed with good quality standards
- Support ad-hoc tasks
Requirements
- HKDSE/HKCEE/ diploma qualification is required
- Candidate with customer service experience would be highly favored. Fresh graduates will be considered
- Excellent communication skills in English and Chinese (including Mandarin) - both oral and written
- Fast and accurate typing skills and PC literate in Word/Excel
- Detail oriented and customer centric mindset
- Self-motivated and able to work independently
- Candidates with less experience would be considered as an officer
Customer Service Representative/ Officer/ Senior Officer (ๅ้ไฟ้ชๅ ฌๅธ)
ไธป่ฆ่ท่ฒฌ๏ผ
- ่็ไพ่ชๅฎขๆถๅไฟ้ช็ถ็ด็ๆฅ่ฉข
- ไปฅ้ป้ตๆ้ป่ฉฑๆนๅผ๏ผ่งฃ็ญๆ้ไฟ้ชๅ็่ฒก็ขๅ็ๆฅ่ฉข
- ็บๅฎขๆถๆๅๆๅบๆ่ฆ๏ผไธฆ่ฝๅฏซๆนๅๆนๆก๏ผไปฅ็ถญๆ้ซๆฐดๅนณๆๅ่ณช็ด
- ็ขบไฟๅฎขๆถๆๅไน้ไฝ็ฌฆๅ็ธ้ๆณ่ฆ่่ฆๆฑ
- ่็ไธๅธๆๆดพไบๅ
่ทไฝ่ฆๆฑ
- ๆๆHKDSE/ HKCEE/ ๆๆ็่ณๆ ผ
- ๆญก่ฟๆๅฑ็ขๆฅญ็็ณ่ซ
- ๆๅฎขๆถๆๅ็ธ้็ถ้ฉ่ ๅชๅ ่ๆ ฎ
- ่ฝๆๆตๅฉ็ฒต่ชใๅบๆฌ่ฑ่ชๅๆฎ้่ฉฑ
- ๅบๆฌ้ป่ ฆๆ่ฝ๏ผMS Word, Excel, Outlook
THE RECRUITMENT AGENCY
OJ Ability is a non-profit, fully licensed ๐ซ๐๐๐ซ๐ฎ๐ข๐ญ๐ฆ๐๐ง๐ญ ๐๐ ๐๐ง๐๐ฒ that ๐๐จ๐๐ฎ๐ฌ๐๐ฌ ๐ฌ๐จ๐ฅ๐๐ฅ๐ฒ ๐จ๐ง ๐ฌ๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ๐ข๐ง๐ ๐ญ๐๐ฅ๐๐ง๐ญ๐ฌ ๐ฅ๐ข๐ฏ๐ข๐ง๐ ๐ฐ๐ข๐ญ๐ก ๐ ๐๐ข๐ฌ๐๐๐ข๐ฅ๐ข๐ญ๐ฒ. We have multiple vacancies right now.
๐๐ ๐ฒ๐จ๐ฎ'๐ซ๐ ๐ฅ๐ข๐ฏ๐ข๐ง๐ ๐ฐ๐ข๐ญ๐ก ๐ ๐๐ข๐ฌ๐๐๐ข๐ฅ๐ข๐ญ๐ฒ ๐๐ง๐ ๐ฅ๐จ๐จ๐ค๐ข๐ง๐ ๐๐จ๐ซ ๐ฒ๐จ๐ฎ๐ซ ๐ง๐๐ฑ๐ญ ๐ฉ๐ซ๐จ๐๐๐ฌ๐ฌ๐ข๐จ๐ง๐๐ฅ ๐จ๐ฉ๐ฉ๐จ๐ซ๐ญ๐ฎ๐ง๐ข๐ญ๐ฒ, ๐ฉ๐ฅ๐๐๐ฌ๐ ๐ซ๐๐๐๐ก ๐จ๐ฎ๐ญ ๐ญ๐จ ๐ฎ๐ฌ ๐ง๐จ๐ฐ. We'd love to show you what we can do.
OJ Ability is exclusively committed to supporting talents living with a disability. As such, our clients invite us to present (alongside other agencies who are not focused on disability inclusion) our talents' skill sets. Our clients are committed to an equal recruitment process and will make required accommodations for each individual.
Our clients are companies in Banking, Insurance, Commercial Real Estate, Culture, Hospitality, and more. These same clients are looking for all sorts of skill-sets including Technology, Compliance, Digital, Customer Services, Finance, Operations, Hospitality, and more.
Kindly note that our team will only be able to support individuals that are living with a disability. Should you be interested in our vacancies and not be living with a disability, we would be happy to refer you to our parent company, Oliver James, who would gladly support you.
๐๐ฎ๐ซ ๐ฉ๐ซ๐จ๐ฆ๐ข๐ฌ๐ ๐ญ๐จ ๐ฒ๐จ๐ฎ, ๐จ๐ฎ๐ซ ๐๐๐ง๐๐ข๐๐๐ญ๐๐ฌ...
We focus on your skills and aspirations (not your disability). When it comes to disclosing your disability, we only inform an employer of your disability if and when they confirm an interview (based on your skills and their business need). When we disclose your disability, we educate our client on the nature of your diagnosis and the required workplace/management adjustments (if any). Basically, we make sure that no one feels your disability would be an obstacle to you adding value with your skills.
