The Business Transformation, Senior Manager will work collaboratively with a director, principal or partner to design, execute, and lead multiple teams through organizational change efforts of varying size and complexity. This role will cover a wide range of projects including Digital Transformation and Operational Transformation.
Responsibilities
- Lead project teams in support of different project workstreams, and manage overall project activities, plans, and schedules associated with deliverables and milestones g. Strategies Review, digital, technology, automation and operational review, from strategies/initiatives formation to implementation/ and commercialization
- Lead, guide and support multiple workstream leads / consultants through the design and implementation of targeted change strategies including identification of change impacts to people, process, policy, and structure, stakeholder identification and alignment, appropriate communication and feedback loops, success measures, training, organizational readiness, and long-term sustainability
- Provide internal consultancy capability to identify opportunities in transformation and processes streamlining to support business growth, enhance customer experience, improve work efficiency and effectiveness
- Develop project delivery strategy to deliver complex business cases
- Prepare management reports, conduct business researches and participate in ad hoc projects to explore new business opportunities
Requirements
- University graduate in Business Administration, Banking, Finance, Accounting or other relevant qualifications
- Minimum of 5 years' relevant experience in project management in digital transformations
- Knowledge in Digital Solutions (mobile app, CRM, analytics)
- Previous experience as a project leader in medium-to-large scale projects and/or PMO will be an advantage
- Proficiency in both spoken and written English and Chinese
- Ability to adopt a growth mindset and proactively identify and bring about change opportunities
