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Technical Delivery Manager - ServiceNow HRSD

  • Location:

    Raleigh

  • Sector:

    Technology

  • Job type:

    Permanent

  • Salary:

    US$150000 - US$170000 per annum + +30% Bonus

  • Contact:

    William Barclay

  • Contact email:

    William.Barclay@oliverjames.com

  • Job ref:

    JOB-112022-187908_1670437292

  • Published:

    meer dan 1 jaar geleden

  • Expiry date:

    2023-01-06

  • Startdate:

    ASAP

Title: Technical Delivery Manager - ServiceNow HRSD
Location: Raleigh, NC (Multiple locations available)
Type: FTE, Direct Hire
Salary: $150-170k +30% Bonus

We are partnered with a leading Financial Services organization, who are seeking a strong Technical Delivery Manager to lead their ServiceNow HRSD platform.

You will blend technical expertise & HR Service Delivery knowledge to enable the group to achieve it's strategic goals. Partnering with business leaders to influence Product road maps, resource requirements & to put in place processes for successful delivery.

**Please note, this role will be required to be 'in office' one week per month - locations across NC, TX, MA, NH & RI available**

Skills Needed:

  • 10+ years of ITSM / ITIL Service Management experience
  • Significant experience with ServiceNow, with prior experience implementing HRSD Module
  • Demonstrated experience partnering with Senior Leaders across IT & HR
  • Ability to build effective relationships with business partners to understand their changing needs & requirements on a long term basis
  • Proven ServiceNow implementation experience which promotes industry standards and allows smooth upgrading and maintenance of platform in future
  • Ability to assess & improve process efficiency, through automation.
  • Prior experience in managing & building the Vendor relationship - working to defining & deliver on the product roadmap

To be considered for the role please apply online or email an updated Resume to William Barclay at Oliver James - william.barclay@oliverjames.com

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