Leading MNC looking for experienced UX and UI design talent
Major Accountabilities:
* Responsible for designing the user experience and enhancing customer satisfaction
* Advocate for user-centered design solutions
* Conduct user research to discover insights, define user personas and map user journeys
* Create distinctive, branded digital experiences that are desirable and consistent across multiple platforms, devices and channels
* Develop new product concepts, storyboards, detailed interaction designs, and screen flows, and prototypes to clearly articulate solutions
* Conduct concept and usability testing to iteratively validate and improve design solutions
* Actively collaborate as part of an Agile team to ensure designs are feasible and implemented accurately
* Track user experience metrics and analytics, including reporting on the success of UX improvements
* Facilitates research and design workshops such as zero-based design workshops
Specialized Knowledge & Skills:
* Expert knowledge of Interaction design, Visual design. User research skills are a plus.
* Expert knowledge of handling design execution in a collaborative manner.
* Good knowledge of the tactics and deliverables and proven human-centered design methodologies for medium to large size organizations.
* Hands-on creation of information architectures, wireframes, workflows, low to high fidelity prototypes, to explain and negotiate design solutions with key stakeholders.
* Strong understanding of web and mobile technology and development (front-end focused). Strong experience in responsive design.
* Strong project execution skills with experience taking projects from concept to launch in a cross-functional manner.
* Excellent communication and interpersonal skills.
Education & Experience:
* University Graduate and above
* 4-8+ year's of experience working with the digital medium is core; service design experience would be an important advantage.
* Experience in creating personas, customer journey maps is a plus. Ideal sweet spots in interaction design and visual design.
