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I-Bank, Application Support (renewable contract, up to 50K)

  • Location:

    Hong Kong

  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Chloe Chan

  • Contact email:

  • Job ref:


  • Published:

    21 dagen geleden

  • Expiry date:



Key Responsibilities

  • Working within the team responsible for the delivery and support of IT services to the relevant Capital Markets Products Line (Rate, FX, Treasury, Credit and Derivatives etc).
  • Providing 1st and 2nd line support.
  • Assist to implement business requests on Sales perimeter
  • Coordinate with overseas IT teams for projects and system implementations
  • Shift work is required

Providing functional and technical help around the relevant systems to users worldwide by (not exhaustive)

  • Ensure correct calculation of Volume Credit and Markup
  • Ensure platforms admin in relation with system providers, both internal and external.
  • Dealing with STP (straight through processing) issues.
  • Work within the 24x7 'follow the sun' set up.
  • Conform to all internal policies and procedures.
  • Manage customer relations when dealing directly with both internal and external users of the systems.


  • Degree holder in Computer Science or related discipline
  • Minimum of 3 years' working experiences
  • Experience in Financial/banking industry is preferred
  • Good knowledge on Financial products and market operations
  • Knowledge of monitoring solution (E.g. OMI, ITRS Geneos)
  • ILT certification is an advantage
  • Ability to work independently in a high-pressure environment
  • Strong communication skills and fluent in English,
  • French and/or Cantonese / Mandarin would be an advantage

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