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IT Service Desk (Fixed Term Contract)

  • Location:

    Bradford

  • Sector:

    Technology

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Rachel Leong

  • Contact email:

    Rachel.Leong@oliverjames.com

  • Job ref:

    JOB-052023-208595_1683632425

  • Published:

    17 dagen geleden

  • Expiry date:

    2023-06-08

We are looking for a Service Desk Technician individual to join an innovative organization that is currently going through a large period of growth!

This is a successful Technology Business that has developed globally recognized software that is used by a number of the largest online retail brands we use on a day-to-day basis.

There is never a dull day in the fast-paced service desk environment, and you will be part of an expanding team delivering excellent customer service!

Core responsibilities:

  • You will be delivery of 1st and 2nd line Support for all IT issues and queries
  • Excellent customer services and first fixes
  • Managing customer's expectations and users
  • Carrying out desk side support and calls
  • Resolving first-line IT issues and supporting end users, service users, and third-party suppliers
  • Knowledge of Microsoft Office 365 and strong technical skills
  • Strong communication and people skills

This organization doesn't silo their support environment and so you will get involved with everything, progressing your skills and development within the organisation!

Due to a strong hands-on element to the role, this will be based on-site in the offices in Corby.

For more information please email Rachel.leong@oliverjames.com

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