We are a recruitment agency currently hiring for our client in the Banking industry who is looking for a Deskside Engineer to join their IT department. The role will be based out of their Dublin city office where they have in the region of 120 users. The role will involve both BAU support as well as project work.
- Provide 2nd Line Support to end-users for all IT related issues
- Install, configure, and troubleshoot hardware and software
- Ensure all IT equipment and systems are maintained and updated
- Document and escalate technical issues as required
Key Skills
- Proven experience in 2nd Line Support
- Windows OS, Office 365, Hardware support, remote and f2f support.
- Experience working with VIP users.
- Strong troubleshooting and problem-solving skills
- Good communication and customer service skills
- Ability to work well independently and in a team
This is a permanent job position with the opportunity to grow and develop in a dynamic and fast-paced environment. If you are interested in hearing more about this role please apply directly and we will set up a call.
